We provide end to end services for our customers to ensure they can remain focused on their business and customers whilst leaving the technology to us. With access to products from leading manufacturers and hundreds of specialist suppliers, we can source the right solution at a competitive price.
Maintaining your hardware in peak operating condition is vital to your success. Our hardware maintenance services deliver the peace of mind that comes with knowing your infrastructure will perform consistently, and that any issues will be dealt with efficiently and fast. Service calls are prioritized, tracked and managed automatically. Support services can be customized to suit your needs for same-day, next-day or third-day response. Available hardware service agreements include Total Care, with on-site service for all register and other major components; Advance Exchange, which reduces costs via remote service; Warranty Management, through which we handle all service agreements provided by your hardware manufacturers; and Hybrid Services that combine elements of each service agreement type.
We have all-inclusive managed onsite and remote IT support plans can be tailored to your needs providing a fixed budget style of coverage, or if flexible number of support hours will be required during the year, you can plan your expenses and receive the best hourly rates by contracting for as many hours as needed. Our onsite and remote IT support contracts are designed to suit our customer’s needs, from single location to large, and complex multiple-site networks.