Unified communication is the catchword of today’s business world. It talks about the integration of communication channels like the Instant messaging, VOIP, mobility features, video conferencing, speech recognition, data sharing, presence technology and much more that help people exchange ideas and do their jobs efficiently. Ultimately the aim of unified communications is to incorporate the software that serves the purpose of synchronous and asynchronous communication, so that the end user has access to the tools from the device (whatever the computing device) he/she is using.
In its broadest sense, unified communication permits an individual or organization to send and receive the message on different mediums over the network. An example to spot is the messages received can be accessed via cell phone or email. In order to send and receive the messages, it depends on other forms of communications as well like the IPTV (Internet protocol TV) and digital signage.